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Refund Policy

Last updated: April 2025

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14-Day Money-Back Guarantee

If you are not satisfied with WP Static Runtime Premium for any reason within 14 days of purchase, we will issue a full refund — no questions asked.

Jika Anda tidak puas dengan WP Static Runtime Premium karena alasan apapun dalam 14 hari sejak pembelian, kami akan memberikan pengembalian dana penuh — tanpa pertanyaan.

1. Eligibility

You are eligible for a full refund if:

  • Your refund request is submitted within 14 calendar days of your original purchase date.
  • You purchased a Premium plan (Personal or Agency) directly from statixpress.site.

2. How to Request a Refund

  1. Contact us at hello@statixpress.site with the subject line "Refund Request".
  2. Include your order number, the email address used for purchase, and the reason for your refund request (optional but helps us improve).
  3. We will process your refund within 3–5 business days.

3. Refund Method

Refunds are issued to the original payment method:

  • PayPal — Refunded to your PayPal account within 3–5 business days.
  • QRIS — Refunded via bank transfer within 5–7 business days. We will contact you for your bank account details.

4. After a Refund

Upon processing your refund, your premium license will be deactivated and premium features will no longer be available. The free version of the Plugin will continue to function normally on your site.

5. Renewals

Refunds are available for initial purchases only. Renewal payments are non-refundable once the renewed license key has been activated.

6. Exceptions

We reserve the right to deny refund requests in cases of:

  • Requests made after the 14-day window has elapsed.
  • Evidence of abuse, fraud, or misuse of the license.
  • Purchases made through third-party resellers.

7. Contact

For refund requests or questions, contact us at:

StatixPress
hello@statixpress.site
Expected response time: within 24 hours.

Kebijakan Pengembalian Dana (Bahasa Indonesia)

Kami menawarkan garansi uang kembali penuh selama 14 hari untuk semua paket premium. Jika Anda tidak puas dalam 14 hari sejak pembelian, hubungi hello@statixpress.site dengan subject "Refund Request" beserta nomor pesanan Anda. Pengembalian dana untuk PayPal diproses dalam 3–5 hari kerja. Untuk QRIS, dalam 5–7 hari kerja via transfer bank. Setelah refund diproses, lisensi premium Anda akan dinonaktifkan namun versi gratis plugin tetap berfungsi normal.